Security

Safety and security is a top priority at Woodmill Lane Shopping Centre. There is 24-hour security in the parking areas and within the centre. For such times as public holidays and festival periods extra guards are brought in.

Security guards are on duty at the entrances, high traffic areas, on foot patrols, in the parking areas and at the surrounding street entrances. There is an armed reaction team on call to support those on duty.

They have been given extensive training in shopping centre security, customer-care, public relations, verbal and written communications, as well as first-aid, fire procedures and relevant legal procedures such as gathering information for court prosecutions and citizen's arrests.

A highly sophisticated CCTV system is monitored from a centrally located control room. This is the hub of the security operation. It is recording on a 24-hour basis and has radio contact with safety officers, members of the management team and emergency services.

The security staff in the centre not only keeps a look-out for criminal elements, but also assists shoppers and tenants in many other ways.

The centre urges visitors to the centre to assist the security staff by alerting them to suspicious-looking characters and to heed the following tips when shopping: